Which Car Transport Companies Have the Best Reputation?

By Oscar Collins
Illustration of cars in a row

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Finding car transport companies with the best reputations to ship your most valuable asset can be stressful. These companies’ reputations for quality stem from several factors, including reliability, customer service, fair pricing and vehicle safety. A clear comparison of the best car transport companies can help you make a confident decision on your next move.

Here are the top five car transport companies with the best reputations, thanks to reliability, competitive pricing and excellent customer service.

1. SGT Auto Transport Corp: Best Overall

SGT Auto Transport Corp is the top choice for vehicle shipping due to its exceptional blend of reliability and customer-focused services. With nationwide coverage, the company handles a range of vehicle types, including cars, motorcycles and golf carts. By prioritizing customer satisfaction at every step, SGT Auto Transport Corp ensures a smooth experience from initial quote to delivery.

The provider is a fully licensed and insured broker, underscoring a commitment to safety and professionalism, which has earned it an A+ rating from the Better Business Bureau. It connects customers with a vetted network of professional carriers, making SGT Auto Transport Corp a trusted name in the industry.

Key Features

  • Flexible transport options: Provides open-carrier transport – ideal for car owners who don’t mind their exposure to the elements – or protected enclosed-carrier transport for high-value vehicles
  • Instant online quotes: Offers guaranteed prices in seconds – all without requiring a phone call
  • Nationwide coverage: Ships to all 50 states, including Hawaii and Alaska, and even offers an overseas service
  • Full-service transport: Handles shipping for cars, classic and exotic vehicles, which may be part of a special collection, motorcycles, and even golf carts

2. Montway Auto Transport: Best for 24/7 Support

Montway Auto Transport is a prominent player in the vehicle shipping industry, celebrated for its extensive carrier network and around-the-clock customer support. This company simplifies the transport process by offering guaranteed quotes and convenient online booking, making it easy for customers to secure timely services.

As one of the largest networks of truck drivers in the United States, Montway accommodates a wide range of shipping needs while ensuring safe, prompt deliveries. Clients appreciate its door-to-door shipping service, which adds an extra layer of convenience, making Montway Auto Transport a trusted choice for those seeking reliable transport solutions.

Key Features

  • Guaranteed online quotes and booking: Provides straightforward, convenient pricing and booking options
  • Door-to-door shipping service: Ensures that your vehicle is picked up and delivered right where you need it
  • Insurance coverage included: Includes insurance coverage from the carrier for added security and peace of mind
  • Large network of truck drivers: Operates one of the biggest networks, enhancing flexibility for customers

3. Sherpa Auto Transport: Best for Price-Conscious Shippers

Sherpa Auto Transport stands out with its unique “Price Lock Promise,” making it an excellent choice for budget-minded customers. The company’s commitment to transparency means the quoted price is the final one, eliminating any unexpected fees that often plague car shipping contracts. This straightforward model has led to high customer satisfaction ratings, as clients appreciate the up-front total cost.

The company also offers a Clean Car Guarantee, which provides reimbursement for a car wash after delivery, adding an extra touch of service. With operations across the contiguous United States, Sherpa Auto Transport has built a solid reputation for fair pricing and a customer-centric philosophy.

Key Features

  • Price Lock Promise: Ensures the quoted price is the final price you pay, eliminating surprise fees
  • Clean Car Guarantee: Provides reimbursement for a car wash after delivery
  • High customer satisfaction ratings: Based on a transparent model that instills trust
  • Nationwide operations: Offers service across the contiguous United States

4. AmeriFreight Auto Transport: Best for Discounts

AmeriFreight Auto Transport positions itself as the go-to option for customers seeking discounts. Understanding varied customer needs, the company offers numerous discounts for military personnel, students, seniors, first responders and more, making it accessible for a broad audience. AmeriFreight also offers a top-tier insurance plan, the AF-Total Assurance, that provides peace of mind during transport.

With over 20 years in the business, AmeriFreight has honed its services through a rigorous carrier-vetting process, ensuring it uses only reliable carriers. This attention to detail has helped AmeriFreight Auto Transport gain the trust of countless satisfied customers through the decades.

Key Features

  • Wide array of discounts: Offers discounts for military personnel, students, seniors and first responders
  • Top-level insurance protection: Ensures superior coverage
  • Extensive experience: Over two decades of experience in the auto transport industry
  • Strict carrier-vetting process: Ensures customer safety and high service quality

5. uShip: Best Shipping Marketplace

uShip operates as a distinctive shipping marketplace that enables customers to connect directly with various carriers. This model empowers visitors to receive multiple bids, enabling them to choose a carrier that best fits their budget and shipping needs. With detailed carrier profiles and customer reviews available, users can make informed decisions based on past performance.

uShip also enhances security by offering payment and shipment protection, ensuring a safer transaction. Additionally, many carriers offer real-time GPS tracking, enabling customers to monitor vehicles’ journeys for added peace of mind.

Key Features

  • Marketplace bidding: Allows customers to receive multiple bids and select the carrier that fits their budget and needs
  • Carrier reviews: Provides detailed profiles and customer feedback for each carrier before booking
  • Shipment tracking: Includes carriers with real-time GPS tracking for peace of mind
  • uShip protection: Provides payment and shipment protection for added security

Comparative Table

The following table provides a quick overview of each listed provider.

CompanyStandout FeatureOnline Public Rating
SGT Auto Transport CorpBest all-around customer service and supportExceptional
Montway Auto TransportHigh levels of around-the-clock supportVery good
Sherpa Auto TransportBudget-friendly offerings for price-conscious clientsExcellent
AmeriFreight Auto TransportDiscounts for military, students, seniors and first respondersGood
uShipDistinctive shipping marketplaceGood

Factors for Ranking Reputable Car Shipping Companies

Which car transport companies have the best reputation? A defined methodology ensures a robust and objective ranking of the standout companies. The following criteria helped select the top providers.

  • Customer reviews and ratings: Feedback from trusted third-party sites
  • Service and shipping options: Flexibility in open and enclosed transport, with nationwide coverage
  • Pricing and transparency: Clear, up-front quotes and price-lock guarantees
  • Insurance and safety record: Confirmed licensing, bonding and adequate insurance coverage

Frequently Asked Questions

Q: How long does it take to ship a car?

A: Transit times vary based on distance. For coast-to-coast shipments, expect 7 to 10 days, while shorter trips typically take 2 to 4 days. Factors such as weather, traffic and route may also affect delivery times.

Q: Is my car insured during transport?

A: Reputable car transport companies offer carrier insurance that covers damage incurred during transit. Always confirm the coverage amount and what it specifically includes before shipping, as policies may vary between companies.

Q: What should I do if the transport damages my vehicle?

A: If your vehicle gets damaged during transport, report the issue to the transport company immediately. This report initiates the claims process, allowing you to seek compensation or repairs as needed.

Q: What is the difference between open and enclosed transport?

A: Open transport involves shipping your vehicle on an open carrier, making it more common and affordable. However, this exposes the vehicle to the elements. Enclosed transport uses a covered trailer, providing complete protection and making it ideal for classic, luxury or high-value cars.

Q: Are enclosed transport options more expensive?

A: Yes, enclosed transport options are generally more expensive than open transport due to the added protection they provide. This extra security is essential for vehicles that require special care during shipping.

Ensuring a Smooth Car Shipping Experience

Choose the car shipping company that will be most reliable for you. Before deciding, conduct thorough research, ask questions and request quotes from providers to find the best fit for your needs. The right choice ultimately depends on your specific route, vehicle and budget.

A little due diligence ensures your vehicle is protected and your shipping experience is seamless from start to finish.

Oscar-Collins

Oscar Collins

Founder and Editor-in-Chief of Modded

With almost 10 years of experience writing about cars, gear, the outdoors and more, Oscar Collins has covered a broad spectrum of topics during his time as a blogger and freelancer. Oscar currently serves as the editor-in-chief of Modded, which he founded to spread his love of cars with an international audience.